XOXO *GLOWS IN THE DARK*
SHIPPING TIME AND PROCESSING TIME ARE TWO SEPARATE THINGS PLEASE KEEP THIS IN MIND WHEN ORDERING.
FOR FASTER PROCESSING TIME:
FOR FASTER SHIPPING TIME:
CHOOSE EXPEDITED SHIPPING WHEN CHECKING OUT.
How Long Is Processing Time Before Shipping- Usually takes 2-7 business days. THIS DOES NOT INCLUDE SHIPPING TIME. CHECK TRACKING INFORMATION BEFORE DM/EMAILING ME. Thank you
*PROCESSING TIME CAN CHANGE AT ANY TIME DUE TO HIGH DEMAND*
How Can I Change My Shipping Address- Email me(email@example.com) with order#, Name, and your new shipping address and I will make the adjustment.
- If your order has been shipped I am unable to change it while it's in transit.
- If your order has been shipped back to me I will contact you via email and you will have 14 days to get in contact with me to pay for shipping fees to re-ship your package.
International Orders- After placing your order you will be expected to pay the taxes & duties in addition with the purchase price of the goods.
Cancellation can be processed
If your order has NOT been made , although PayPal purchases are final. Unfortunately returns are not acceptable unless nails are broken or damage during transit; you must email me within 24 hours of delivery with pictures to review your request.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We don’t accept exchanges because every set is made unique to fit.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.